What others are saying about Ancient City Insurance

(You can click and leave us a Google review right here!).

Tracy Bier
Tracy Bier
12:29 21 Feb 24
Fantastic insurance company who finds the best rates and best coverage. I absolutely recommend them to anyone. Love this company and the fabulous customer service as well. They truly care about their clients and their homes
Marcy Burnham
Marcy Burnham
15:44 15 Feb 24
Out of nowhere our home owners insurance company dropped homes throughout Florida and we had to look for new coverage. We made 1 phone call to Rebecca Houpe and she got us all set up, inspection performed, and our home was protected/covered within DAYS of the initial phone call!! Thank you, Rebecca, for handling this so quickly so that we didn’t experience a lapse in coverage!!
Jack Schmidt
Jack Schmidt
13:30 15 Feb 24
Ancient City Insurance has been so helpful with my auto and business insurance. When my teenage son started driving, Ancient city Insurance did the work to get us our best price for auto insurance. When it was time to renew my business insurance, my previous carrier wanted to increase prices and had a list of costly items they wanted done. Once again, Ancient City went to work and got the insurance cost reduced and the list of items reduced to upgrading the hot water heater. I highly recommend them for all your insurance needs. Whenever I call, I feel like I am their only client because of the amount of time and attention they give me.Dr. Jack SchmidtSt. Augustine Animal Clinic
Kevin Sargeant
Kevin Sargeant
13:21 15 Feb 24
The best around! 5 star service every time I need help! They always check to see if my policy is up to standard for the best price and make sure I have the best coverage. I recommend them to all my friends and family.
Patrick McGee
Patrick McGee
13:21 15 Feb 24
Sephanie and her team provide excellent service helping McGee and sons operate more efficiently! They provide this service with excellent rates and options as well . Highly recommended!
Bobbie Parker
Bobbie Parker
18:14 16 Dec 23
Victoria is AWESOME!!!! If you have a need for insurance, please visit Victoria at Ancient City Insurance
Sherri Cunningham
Sherri Cunningham
19:44 21 Nov 23
I am the Spiritual Director of the newly forming Center For Spiritual Living First City Teaching Chapter in St. Augustine, FL. After I learned that State Farm was no longer in the "non-profit" insurance business, I contacted Stephanie to see what she could do. After several weeks of trying to see how this, not a traditional church and not a counselor training meeting space, was going to be operating, she found us a company that would quote it. It was new territory for us both as churches are easy as well as meeting spaces. Combining the two was throwing everyone off. She could have stopped at the one that was $1000 but asked me to wait until she heard back from another company that ultimately came in at 50% LESS. I am super grateful for her diligence and support during this time! Stephanie and Ancient City Insurance will forever have my business! Sherri CunninghamSharon (Sherri) Cunningham, CSL First City Teaching Chapter
Sarah W.
Sarah W.
17:57 08 Nov 23
Lindsey is amazing! Ancient City cares about their customers. I had an issue with a prior insurance agency forgetting an important detail which delayed our new policy, and I was in an immediate need of a new local agent. She answered the phone and helped me through everything. I was so grateful she was there that day and assisted us in getting the proper coverage. Lindsey also reduced the cost as well. She works hard and is very professional, kind and always answers the phone greeting my name. It’s such personal service I’ve never had before with an insurance agent. If you want a five star company that cares and will work hard to get you the most competitive rates, Ancient City is by far the best in town. I’m so thankful to Lindsey and all that she does to make her clients the number priority.
Cynthia Maycott
Cynthia Maycott
02:30 17 Aug 23
Ancient City Insurance not only saved me money on automotive & homeowners insurance, they also made a very stressful situation manageable simply by being experts in their field. They are always 3 steps ahead to ensure you get the best coverage for the best price and within the required time frame. I highly recommend Ancient City Insurance!!!
Matt Nigut
Matt Nigut
19:53 10 Aug 23
Wish I could leave 6 stars, great communication and service. Highly recommend.
Wendy Mollo
Wendy Mollo
11:58 03 Aug 23
Even though I was content with my current home owner’s insurance policy, I asked Rebecca to look it over. She reviewed it and was able to get my family more coverage for less money. Since I was so satisfied with that outcome and how smooth the transition was from one policy to the other (even mid policy) I asked her to review my car insurance too.They weren’t able to beat the price or coverage there, but she did offer me some advice on what coverages to add. Additionally, she mentioned that I had “a lot of claims” on my account. A lot? I had a crack in my windshield filled in last summer but other than I wasn’t aware of any. She gave me a phone number to inquire further. From that experience I learned that every time I called road side assistance (an included service under my current car insurance) they were writing it up as a claim! I was able to take steps to refute and repair inaccurate information on my record; information I never would have even known about without Rebecca’s attention to detail.
Elizabeth newman
Elizabeth newman
09:06 13 Jul 23
Barbara Sloan
Barbara Sloan
17:26 22 May 23
I've been with Ancient City almost since Rebecca started the agency. Any time I have an insurance need or issue it's handled quickly and pleasantly. I had tried contacting a number of other local agencies with no good results before I found Rebecca. She is the best in town.
Jerry Ray
Jerry Ray
15:54 11 Mar 23
Raymond Powers
Raymond Powers
19:59 09 Sep 22
When I suddenly inherited a home in St Augustine, Kelly at Ancient City Insurance was very helpful in getting coverage for my property. In the following years she was always easy to work with and a source of good advice regarding insurance issues.
Kris Smiley
Kris Smiley
06:09 14 Aug 22
Memory Hopkins
Memory Hopkins
20:15 11 Jul 22
Consider Ancient City Insurance for your professionsl business insurances such as liability, errors and omissions and even Worker's Comp!
Sarah Mundell
Sarah Mundell
15:48 28 Jun 22
This agency is amazing. Our homeowners insurance company went bankrupt and gave us less than 30 days to find new coverage. Rebecca with Ancient City Insurance helped us find and home inspector and get a new policy written in less than a week! She was professional, responsive and saved us money our our new policy!! Thank you for helping a stressful process be less stressful!
Jax Exterior Cleaning
Jax Exterior Cleaning
15:20 22 Jun 22
Hands down the best insurance agency there is. I have over 5 policy's with them and they are always quick and responsive with any claims or questions! Highly recommend them
David Compton
David Compton
17:36 16 Jun 22
This agency is pretty incredible in how they are able to shop so many different carriers to find the policy for your needs. Even if it's a difficult situation where other agencies were unable to find coverage.
MARSHALL PETERS
MARSHALL PETERS
10:47 16 Jun 22
Ancient City Insurance has provided us with top notch service. Always there to find the best for you and your business. Price and quality is a must for them. Thanks for always being there for us Ancient City Insurance!!!
matt campbell
matt campbell
22:23 23 Feb 22
Great rates from multiple companies and the staff is both professional and friendly.
William Protami
William Protami
19:46 29 Dec 21
Extremely helpful and pleasant!
Crystal Wilson
Crystal Wilson
12:13 15 Dec 21
They save me over $500 a year that I didn't know I could save! Now that GREAT customer service 💯🥰
Cindy Berndt
Cindy Berndt
01:53 27 Nov 21
They've always been awesome.
Kelly Gates
Kelly Gates
00:31 17 Nov 21
Love them, easy to work with! Highly recommend them!
Kristen Hann
Kristen Hann
01:07 27 Aug 21
Easy, nice, good quality. Very happy with my choice to use them
Kate Wiles
Kate Wiles
15:05 29 Jun 21
Excellent customer service
Mark
Mark
13:34 29 Apr 21
Kelly is awesome!
Kathy
Kathy
19:13 25 Mar 21
Excellent customer service! Love this agency!
Bridget Hennessy
Bridget Hennessy
18:05 04 Feb 21
As small business owners, it was such a relief to have Ancient City Insurance help us get insured. Stephanie went above and beyond for our business, and she still continues to help us whenever we reach out. I highly recommend them to anyone who not only needs solid insurance, but also great costumer service.
Melina Croyle
Melina Croyle
23:22 23 Oct 20
I can’t say enough good things about Ancient Coty Insurance. Lindsay found me a homeowners policy better than the one I had and at a lower price. She was extremely personable and was quick to find a policy for me. I highly recommend Ancient City Insurance!!
Gregory McRoberts
Gregory McRoberts
01:19 15 Oct 20
asphalt cowboy
asphalt cowboy
02:17 26 Sep 20
Melissa is the best. Quality company..
George Swietlicki
George Swietlicki
16:43 20 Jul 20
Ancient City Insurance is such an awesome company! The people that work there are very good at getting the best coverage for the best price for you. I highly recommend going in and having these agents shop for your next policy!
mark c
mark c
19:41 18 Mar 20
Great people
mrbigdom61
mrbigdom61
22:49 13 Mar 20
Cathy Stenger
Cathy Stenger
01:13 09 Oct 19
American Hammer
American Hammer
12:31 25 Jul 19
Stephanie and the team at Ancient City Insurance have always been there to take care of all the insurance needs of American Hammer Construction.
James Suplee
James Suplee
12:26 25 Jul 19
They handle all of my insurance and do a wonderful job. They have saved me a ton of money with better coverage than I had before. I use them for my personal and all of my business insurance.
Aslyn Baringer
Aslyn Baringer
22:53 02 Jan 19
I have my business and home insurance through ancient city insurance and couldn't be happier! They are incredibly personable and help me with any questions I have. I highly recommend calling them to get your current policies reviewed.
Aaron Scott Jockers
Aaron Scott Jockers
00:02 05 Jun 18
Very professional and informative, I would recommend to anyone for a variety of insurances. I am a loyal customer.
William Laribee
William Laribee
19:24 14 Feb 18
The ladies here are amazing. They handle my business insurance. They go above and beyond to help. I highly recommend them.
Marianne Richardson
Marianne Richardson
22:18 29 Jan 18
Jay Sawyer
Jay Sawyer
23:04 03 Nov 17
Matanzas Chiropractic
Matanzas Chiropractic
13:43 12 Oct 17
Ancient City Insurance is client focused. Absolutely the best service. Amazing owner and employees.
Lenny Whetsel
Lenny Whetsel
16:12 30 Jul 17
They are the best in the business, NO ONE can even come close to their customer service!
clint richardson
clint richardson
11:31 22 Jul 17
Trustworthy company with great service.
Bob Heisler
Bob Heisler
23:29 10 Dec 16
All the agents at Ancient City Insurance are smart, friendly, and knowledgeable. Rebecca Houpe is an insurance super star. She helped me through a very difficult Hurricane Matthew flood claim. I would have been lost without her. Thanks very much, Rebecca. I will always be grateful to you.
Terry McCahill
Terry McCahill
15:17 18 Oct 16
Love the team at Ancient City Insurance. They offer so many products to cover every insurance need. Prices are competitive, and service is great!
Thank you Ancient City for saving me lots of monies on not only my auto insurance but my homeowners as well. Best customer service of any agent I have ever dealt with in my 55 years. Also very knowledgable. I am honored to have met these wonderful ladies I now call friends. Stephanie, Rebecca, Barb and Tracy.
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