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Rebecca at Ancient City Insurance is an outstanding insurance professional who truly goes above and beyond for her clients. She takes the time to listen, explains all coverage options clearly, and works hard to find the best policies to fit your specific needs and budget.

Her responsiveness, attention to detail, and friendly demeanor make the insurance process smooth and stress-free. Whether you're insuring a home, vehicle, or business, Rebecca provides peace of mind with her expertise and dedication.

If you're looking for someone knowledgeable, trustworthy, and easy to work with, I highly recommend Rebecca at Ancient City Insurance.

Not even a competition! Best insurance agents in town! Thank you so much for all you do for me and my companies!!

Homeowners, auto & commercial lines; Rebecca & Stephanie handle it all!

Fantastic insurance company who finds the best rates and best coverage. I absolutely recommend them to anyone. Love this company and the fabulous customer service as well. They truly care about their clients and their homes and auto !
Can’t recommend them enough! In my 36 years of living here - they are the only company I trust with my home ♥️💯 ask for Rebecca- she’s incredible!

Professional, informative, and they provide excellent service for your insurance needs.

Rebecca was so helpful in explaining policy options. Ancient city insurance are the only ones I trust and always recommend!!

Ancient City Insurance are the best in class! For personal or commercial insurance lines, these are the guys to contact!! Exceptional service. Super quick and friendly! Great prices! Honest and ethical!

Best Insurance company I ever worked with! They have all my accounts now and they do an amazing job!

I have been a customer for over 10 years for home and auto insurance’s. Thank you for amazing service and attention to detail. Staff is friendly and prompt! I highly recommend Ancient City Insurance.

Stephanie Smith and Jon Simone who I’ve known for over a decade are both top notch. You can’t go wrong with either of them taking care of your insurance needs.

Super grateful on quick response, st.augustine church of Christ received notice that we were getting insurance dropped. Stephanie has been great and helpful. Looking forward to finalizing transition .I recommend this insurance company to everyone. Thank Stephanie , your team is great

Simply the best!!!

I met Rebecca through at networking group and decided to get a quote from her. From the moment I reached out to the end, I was never left in the dark and she stayed on top of things. She was able to get me a better auto policy for a better price. She exceeded my extractions by reaching out months later to let me know that I qualify for other discounts and she can apply that to my next renewal. She could have easily said nothing. Communication has been top notch. If you’re looking for someone who really knows insurance and genuinely cares about each person, give them a call.

Both Rebecca Houpe and Stephanie Smith are incredible agents and each of their clients' well being and protection are uppermost to them. Ancient City Insurance handles both my Umbrella Policy and my Auto Policy and they have proven time and again their willingness to go the extra mile to ensure I and my husband have proper coverages that fit our needs and they also seek the best pricing and options for us. I highly recommend this agency and am thrilled we have them in our home town of St. Augustine!! I consider them to be a superior agency and they provide me with security knowing they ALWAYS have our best interest at heart.

Poor communication

Always excellent service, great rates, and polite staff!

I can't say enough great things about my experience Ancient City Insurance! Stephanie and the entire team are extremely knowledgeable and always go the extra mile to ensure we are well-protected. They are available whenever we need them and genuinely care about providing the best advice and options. Jon and Dawn offer top-notch customer support and they're professional yet personable. They fight to get the best coverage and rates for our multiple businesses and properties without being prompted. Highly recommend!

Myles has restored my faith in customer service. After a series of bad experiences with horrible insurance agents, our company is happy to have found Myles and Ancient City. Thanks Myles!

Fast and efficient!!!

We use Ancient City for our Commercial Insurances and they are wonderful. Jon Simone, commercial account manager, is the best! It would be impossible to get better service anywhere! I would highly recommend them.

I was finally able to move my insurance needs to Ancient City Insurance. I can't say enough about the knowledge, customer service and communication I have had with them. I was able to save THOUSANDS in insurance premiums. I can't recommend Rebecca and her team enough!

You should get a quote on your insurance needs from this company. They are great to work with and experienced.

Been with Ancient City about 18 months. I had zero knowledge of insurance and the terminology until recently. Victoria is my agent and has simplified everything for me. I recently was involved in an accident and lacked coverage if it was my fault to fix my vehicle. She explained everything to me very clearly and helped me pick the best coverage for me after my loss in the accident. Rest easy they'll take care of you!! Thank you for all your help Victoria and getting me back on the road!

If I could I would give 10 stars. Jon Simone from Ancient City has been amazingly helpful over the past year. This is the best insurance service I've ever had for my type of niche business. Working with Jon feels like a breath of fresh air. I wish I had found this company 10 years ago.

They couldn't beat the other insurance company or find anyone that can beat progressive

Out of nowhere our home owners insurance company dropped homes throughout Florida and we had to look for new coverage. We made 1 phone call to Rebecca Houpe and she got us all set up, inspection performed, and our home was protected/covered within DAYS of the initial phone call!! Thank you, Rebecca, for handling this so quickly so that we didn’t experience a lapse in coverage!!

Ancient City Insurance has been so helpful with my auto and business insurance. When my teenage son started driving, Ancient city Insurance did the work to get us our best price for auto insurance. When it was time to renew my business insurance, my previous carrier wanted to increase prices and had a list of costly items they wanted done. Once again, Ancient City went to work and got the insurance cost reduced and the list of items reduced to upgrading the hot water heater. I highly recommend them for all your insurance needs. Whenever I call, I feel like I am their only client because of the amount of time and attention they give me.
Dr. Jack Schmidt
St. Augustine Animal Clinic

Sephanie and her team provide excellent service helping McGee and sons operate more efficiently! They provide this service with excellent rates and options as well . Highly recommended!

Victoria is AWESOME!!!! If you have a need for insurance, please visit Victoria at Ancient City Insurance

I am the Spiritual Director of the newly forming Center For Spiritual Living First City Teaching Chapter in St. Augustine, FL. After I learned that State Farm was no longer in the "non-profit" insurance business, I contacted Stephanie to see what she could do. After several weeks of trying to see how this, not a traditional church and not a counselor training meeting space, was going to be operating, she found us a company that would quote it. It was new territory for us both as churches are easy as well as meeting spaces. Combining the two was throwing everyone off. She could have stopped at the one that was $1000 but asked me to wait until she heard back from another company that ultimately came in at 50% LESS. I am super grateful for her diligence and support during this time! Stephanie and Ancient City Insurance will forever have my business! Sherri Cunningham

Sharon (Sherri) Cunningham, CSL First City Teaching Chapter

Lindsey is amazing! Ancient City cares about their customers. I had an issue with a prior insurance agency forgetting an important detail which delayed our new policy, and I was in an immediate need of a new local agent. She answered the phone and helped me through everything. I was so grateful she was there that day and assisted us in getting the proper coverage. Lindsey also reduced the cost as well. She works hard and is very professional, kind and always answers the phone greeting my name. It’s such personal service I’ve never had before with an insurance agent. If you want a five star company that cares and will work hard to get you the most competitive rates, Ancient City is by far the best in town. I’m so thankful to Lindsey and all that she does to make her clients the number priority.

Ancient City Insurance not only saved me money on automotive & homeowners insurance, they also made a very stressful situation manageable simply by being experts in their field. They are always 3 steps ahead to ensure you get the best coverage for the best price and within the required time frame. I highly recommend Ancient City Insurance!!!

Wish I could leave 6 stars, great communication and service. Highly recommend.

Even though I was content with my current home owner’s insurance policy, I asked Rebecca to look it over. She reviewed it and was able to get my family more coverage for less money. Since I was so satisfied with that outcome and how smooth the transition was from one policy to the other (even mid policy) I asked her to review my car insurance too.

They weren’t able to beat the price or coverage there, but she did offer me some advice on what coverages to add. Additionally, she mentioned that I had “a lot of claims” on my account. A lot? I had a crack in my windshield filled in last summer but other than I wasn’t aware of any. She gave me a phone number to inquire further. From that experience I learned that every time I called road side assistance (an included service under my current car insurance) they were writing it up as a claim! I was able to take steps to refute and repair inaccurate information on my record; information I never would have even known about without Rebecca’s attention to detail.

I've been with Ancient City almost since Rebecca started the agency. Any time I have an insurance need or issue it's handled quickly and pleasantly. I had tried contacting a number of other local agencies with no good results before I found Rebecca. She is the best in town.

When I suddenly inherited a home in St Augustine, Kelly at Ancient City Insurance was very helpful in getting coverage for my property. In the following years she was always easy to work with and a source of good advice regarding insurance issues.

Consider Ancient City Insurance for your professionsl business insurances such as liability, errors and omissions and even Worker's Comp!

This agency is amazing. Our homeowners insurance company went bankrupt and gave us less than 30 days to find new coverage. Rebecca with Ancient City Insurance helped us find and home inspector and get a new policy written in less than a week! She was professional, responsive and saved us money our our new policy!! Thank you for helping a stressful process be less stressful!

Hands down the best insurance agency there is. I have over 5 policy's with them and they are always quick and responsive with any claims or questions! Highly recommend them

This agency is pretty incredible in how they are able to shop so many different carriers to find the policy for your needs. Even if it's a difficult situation where other agencies were unable to find coverage.

Ancient City Insurance has provided us with top notch service. Always there to find the best for you and your business. Price and quality is a must for them. Thanks for always being there for us Ancient City Insurance!!!

Great rates from multiple companies and the staff is both professional and friendly.

Extremely helpful and pleasant!

They save me over $500 a year that I didn't know I could save! Now that GREAT customer service 💯🥰

They've always been awesome.